Add a shared account

A shared account is an account to which multiple members of a team have access. This might include your organization's Twitter account or support email address (e.g. support@yourcompany.com). The administrators of your team can choose to share and revoke access to this account with selected team members without disclosing the account's login information. This eliminates the need to change passwords every time an individual leaves the team. The administrator can also choose whether to allow team members to request access to the shared account.  

You can share an account in a number of ways. 

Essentially you need to find an account's settings tab and click the Who Has Access tab. From there things can vary depending on account type and who you are sharing with. For step-by-step instructions, read on!

Share access to a newly created account 


From your Launchpad 
  1. On your Meldium Launchpad, click the large green Add Account button.
    A side panel is displayed. 
  2. Type the name of the account you want to add (for example, Twitter, Dropbox, Wordpress, etc).
    If the application you are trying to add is not in our catalog, Meldium prompts you to add it as a custom application. 
  3. Enter the login details (username/email and password). 
  4. Assign the account to an organization.
  5. Click Confirm.
    The application appears in your Launchpad with the settings panel open on the right-hand side of your screen. 
  6. Click the Who Has Access tab and turn on Shared across all users in the organization 
    Any member of the organization can now access the shared account without entering login information.


From the organization menu

  1. Expand the navigation panel on the left-hand side of the screen. 
  2. Click the organization to which you want to add a shared account. 
  3. Click the large green Add Account button.
    A side panel is displayed. 
  4. Type the name of the account you want to add (for example, Twitter, Dropbox, Wordpress, etc).
    If the application you are trying to add is not in our catalog, Meldium prompts you to add it as a custom application. 
  5. Enter the login details (username/email and password). 
  6. Click Confirm.
    The application appears in your Launchpad with the settings panel open on the right-hand side of your screen. 
  7. Click the Who Has Access tab and turn on Shared across all users in the organization 
    Any member of the organization can now access the shared account without entering login information.


Share access to an existing account 

For a personal account (one listed in the My Accounts section of your Launchpad) 

  1. For any account under My Accounts, click the ellipses (... three dots).
    The settings panel opens on the right-hand side of your screen. 
  2. Click the Who Has Access tab 
  3. Type the email address of the individual with whom you want to share access and click Add.
    The person is sent a notification stating that you have shared access to an account with him or her. 


For an account listed under an organization  

  1. For any account under an organization, click the ellipses (... three dots).
    The settings panel opens on the right-hand side of your screen. 
  2. Click the Who Has Access tab (only available to administrators). 
  3. Click the name of each individual with whom you want to share access.
    The person is sent a notification stating that you have shared access to an account with him or her. 

 

Need to remove a user's access to an app? No problem. Because you never had to share the app's login information, you can remove a team member's access to an app with just a few clicks - no need to change any passwords.

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